GROWING AND SUSTAINING RELATIONSHIPS

GROWING AND SUSTAINING RELATIONSHIPS
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Jamie McClelland

DEVELOPER AND IMPLEMENTER

PROGRESSIVE TECHNOLOGY PROJECT

http://progressivetech.org
GROWING AND SUSTAINING RELATIONSHIPS
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Donald Lobo

Implementor, Developer

CiviCRM LLC

http://civicrm.org

Still thinking of a deep deep quote. Basically:

It is super important for non-profits, advocacy and related groups to take charge of their destiny. Having control of your data is a good start. The crowd-sourced nature of an open source project in so in line with the co-operation and principles of most non-profits

CiviCRM is a project that strives to make the above possible. It is FREE as in kittens.
GROWING AND SUSTAINING RELATIONSHIPS
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Amy Bucaida

Administrator

Missouri Credit Union Association

http://www.mcua.org

We are a full CiviCRM install with Drupal.
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Jon Goldberg

Implementor

Palante Technology Cooperative

http://palantetech.com

Palante Tech works with social justice organizations on a tight budget to be more effective through technology. CiviCRM allows us to provide a high-quality low-cost database for community organizing, donor and membership management.
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Adam Wight

Developer

Giant Rabbit

http://giantrabbit.com/

Saves us from writing monstrous, custom database apps.
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Arthur Richards

DEVELOPER

WIKIMEDIA FOUNDATION

http://wikimediafoundation.org

At the Wikimedia Foundation, we leverage CiviCRM to maintain millions of records of donors and their contributions. Working with the product and particularly with the community has been a terrific experience. There's nothing quite like two open source organizations working together to meet their respective goals while ultimately strengthening the open source community as a whole.
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Kurund Jalmi

Developer, Implementor

Web Access India Pvt. Ltd.

http://webaccessglobal.com

I have been part of CiviCRM project from the beginning and feels great to see how it has grown over the years.
I am glad to be associated with such a wonderful open source project and an awesome community around it.
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Jake Martin White

Implementor, Developer

PeaceWorks Technology Solutions

http://www.peaceworks.ca

PeaceWorks provides technology solutions for not-for-profit organizations. CiviCRM fills an important niche among our clients who need a flexible, comprehensive, user-friendly, web-integrated CRM solution.
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David Greenberg

Core Team Member

CiviCRM

http://civicrm.org

I find the engagement with our community of users to be intellectually stimulating
and rewarding. Seeing folks with expertise in a particular area step up and contribute their time and ideas to help improve the product is quite exciting. Every time I hear about a new interesting organization starting to use CiviCRM, I get a renewed sense of excitement about our work. The range of civic sector organizations currently using the software is quite amazing to me - from large international advocacy organizations to local performing arts troupes. I also really enjoy interacting with our international community - building friendships and getting to share culture (food, music, humor ....) with colleagues on every continent.
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Richard Hunter

Administrator, End-user

AustLII

http://www.austlii.edu.au

AustLII is the leader in the free access to law movement and has a philospophical bias towards open source systems. After investigating all the other possible major alternatives it seemed logical to turn to CiviCRM. We have software developer resources, and though it is not core business, we may be able to direct some of these resources towards improving CiviCRM for the community.
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Michael Daryabeygi

Implementor

Ginkgo Street Labs

http://ginkgostreet.com

CiviCRM enables me to empower my clients with a database that suits their unique needs.
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Sarah Gladstone

Implementor, Developer

Pogstone, Inc.

http://pogstone.com

I have been involved in the CiviCRM community for over 4 years, and enjoy implementing and programming CiviCRM for a variety of non-profits. I have been amazed at the rapid pace of innovation delivered with each new release, and CiviCRM's flexibility in being able to accommodate a variety of requirements. I have learned a lot about CiviCRM by participating in CiviCon, online forums, and CiviCRM book sprint.

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About CiviCRM

CiviCRM: A Free and Open Source eCRM Solution

CiviCRM is a free, libre and open source constituent relationship management solution. CiviCRM is web-based, internationalized, and designed specifically to meet the needs of advocacy, non-profit and non-governmental groups.

CiviCRM is a powerful contact, fundraising and eCRM system that allows you to record and manage information about your various constituents including volunteers, activists, donors, employees, clients, vendors, etc. Track and execute donations, transactions, conversations, events or any type of correspondence with each constituent and store it all in one, easily accessible and manageable source.

CiviCRM is created by an open source community coordinated by CiviCRM LLC, and the 501c3 non-profit Social Source Foundation. The project also receives ongoing input and guidance from our Community Advisory Board.

Why use CiviCRM?

  • "CiviCRM is free 'as in freedom' software, so you and your organization can finally be in full control of your own data and communications
  • Unified view of every constituent. Store information about individuals, organizations and households and your interactions with them.
  • Strong open source community. A rapidly growing open source community of developers, consulting firms, consultants and others support, extend and maintain the software.
  • Designed for the civic sector. CiviCRM was designed from the ground up for non-governmental organizations that engage in advocacy, community and political organizing, and non-profit work.
  • Seamless integration with web sites. CiviCRM integrates directly into the popular open source Content Management systems - Drupal, Joomla!, and WordPress. Registration and visitor interactions are logged directly into the system, including end-user maintenance of their own addresses and custom fields.
  • Internationalized & Localized. CiviCRM was built from the ground up as a product intended to be used globally. It can store data in many localized formats and has been translated into a number of languages - including French, Spanish, German, Dutch, Portuguese...
  • Open source & open standards. Licensed under the GNU AGPL, users can make any modification to the software, can benefit from modifications made by others and can effectively interoperate with other applications.
  • Affordable and cost effective. CiviCRM is available without a license fee and is supported by a community of nonprofit-focused consultants.
  • Optional components like CiviContribute, CiviEvent, CiviMail, and CiviMember give you more ways to connect with and engage your supporters.

CiviCRM Community

  • The CiviCRM package was downloaded over 400,000 times since 2009, and we believe it is installed on more than 5,000 servers.
  • The community forum has 11,500 members averaging 80+ posts per week day (as of December 2009).
  • Over 100 individuals and consultants have participated in the design and development of CiviCRM.
  • Consulting firms from one person shops to multi-million dollar organizations offer CiviCRM-based services.
  • Open visibility and community participation in bugs, features and product roadmaps.

Technical Requirements

CiviCRM is a web-based solution that runs on your own web server, or on a server at your hosting provider. Installs on local machines should consider using the XAMPP/WAMP stacks which almost painlessly install Apache/PHP/MySQL.

  • CiviCRM is resource-intensive. We encourage users to consider Virtual Private Servers (VPS) OR (semi) dedicated hosting OR shared hosting from a host with experience hosting CiviCRM. Please review our Hosting provider information page for hosting options.
  • Apache 2.0+
  • PHP 5.2.1+ (PHP 5.3 is supported starting with CiviCRM 3.2) with PCRE support
  • MySQL 5.1.x+ with InnoDB support
  • Drupal 6.x or 7.x / Joomla 1.7.x or 2.5 / WordPress 3.3
  • Server cronjobs
  • 128mb PHP memory limit recommended
  • Multi-lingual features of CiviCRM require TRIGGER and CREATE VIEW privileges

Key Features in Detail

  • Segmentation Tools. Use groups, simple and searchable tags, and/or relationships to segment constituents.
  • Extensive Configurability. CiviCRM is highly configurable, allowing you, in most cases, to configure it to work with your existing business processes. Unlimited locations, addresses, phone numbers, emails and custom data fields allow most unique needs to be met.
  • Internationalization & Localization. CiviCRM can store CRM data in many localized formats and supports most languages, currently including Brazilian Portuguese, German, Polish and Spanish.
  • Contacts. Store common nonprofit contact data (individuals, organizations, and households) that support donor management, case management, voter, and advocacy applications.
  • Relationships. Understand the relationships between any two contacts with standard (volunteer, employer, head of household) relationships or create your own unique custom relationship types.
  • Activities. Record standard activities (phone call, meeting, email) for any contact or create your own custom activities that meet your needs. External software can use the CiviCRM Application Programming Interface (API) to register activities with any contact, providing a comprehensive central repository of CRM information.
  • Smart Groups. Create smart groups based on any search criteria or create standard groups that are simply lists of contacts. The membership of a smart group changes automatically according to that moment’s search results.
  • Custom Data. Create unlimited custom data fields in virtually any format, including radio buttons, drop-down menus, etc. All custom fields are searchable and can define a smart group.
  • Support Multi-site Organizations and Networks. Centrally store data across multiple organizations or web sites.
  • Import and Export Functionality with De-duping. Import functionality intelligently maps CiviCRM fields to imported data and checks for duplicates based on user-defined criteria.
  • Permissions. With Drupal and Joomla integration, access to certain groups of contacts can be limited to specific users, offering a way for volunteers to manage small portions of a larger CiviCRM database.
  • Website Integration. CiviCRM is integrated with Drupal, Joomla, and WordPress. Web site registrations automatically become CiviCRM records and individuals can maintain their own CRM record.
  • Application Programming Interface (API). CiviCRM offers a fully documented API exposing all major functionality. For instance, you can search the database, register interactions with constituents, create or update contact information, etc. This allows CiviCRM to realistically be a central repository of virtually any nonprofit’s CRM information.